When can we offer a refund to a parent?

Booking costs for All Stars and Dynamos are non-refundable.

We are aware however that there are circumstances where a refund may be required.

For example,

• you have had to change the time/date of sessions from the originally advertised time/date and a parent can no longer attend
• you have had to cancel your programme altogether due to a low number of sign-ups

Refunds can only be authorised and processed by the help desk, so if you do have a parent that will require a refund please get in touch with [e-mail] for further assistance.