Child’s DOB entered into the ‘Your Details’ section Follow
When booking your child’s place for the first time, you will need to input your details and then their details.
Sometimes a parent will put their child’s DOB into the ‘your details’ section which will present with an error advising that you must be over 16 to complete the booking. Don’t worry as this is quite a common mistake and one that is easily rectified.
If you log into your ClubSpark account and click into either the All Stars or Dynamos images, you should be able to see the 'your account' section on the right-hand side.
If you click into this and select 'your details' you will be able to change this to show your details instead of your little ones and please be sure to scroll down and save the changes.
This should then remove the error message and allow you to continue with the booking.