FAQs

• How to set/edit the capacity for your programme
• How to hide your programme to prevent further bookings
• How do I redeem the kit for my All Stars or Dynamos Club for this season?
• How do I check how much store credit I have
• How do I access the resource hub
• How do I get a copy of a Safe Hands Certificate

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Programme

• Bursary Places (voucher codes)
• How do I change the dates and times of my programme?
• What is the ideal time of day to deliver our Programme?
• Refunds
• How do I set up a new programme?
• How do I view/edit our programme/session details?

DBS

• Making a DBS Application
• Do I need a DBS?

Stripe

• How do I login to Stripe
• Reset Stripe Password
• Transfer Ownership of Stripe
• How can I contact Stripe?
• Stripe Support - Verification
• We’re having a problem with our Stripe account.

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