FAQs

• How to set/edit the capacity for your programme
• How to hide your programme to prevent further bookings
• How do I redeem the kit for my All Stars or Dynamos Club for this season?
• I am a Dynamos Activator and my club has just reached 10/36/72 participants – How do I redeem my free kit?
• How do I check how much store credit I have
• How will you guide parents and guardians of 7 and 8-year-olds to decide which programme to register their child/ren for? All Stars Cricket or Dynamos Cricket?

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Programme

• What does the Dynamos Cricket Programme look like?
• How do I change the dates and times of my programme?
• What is the ideal time of day to deliver our Programme?
• Refunds
• How do I set up a new programme?
• How do I view/edit our programme/session details?

DBS

• Making a DBS Application
• Do I need a DBS?

Stripe

• How do I login to Stripe
• Reset Stripe Password
• Transfer Ownership of Stripe
• How can I contact Stripe
• Stripe Support - Verification
• We’re having a problem with our Stripe account.

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