FAQs
- My child's t-shirt hasn't arrived - can they still take part?
- Where is my child's t-shirt?
- How do I sign up using a voucher code?
- Why does the booking system say my email address/postcode is invalid?
- Do you accept Government Childcare Vouchers?
- Is there a waiting list for programmes?
- Has my booking been successful?
- Do you run taster sessions?
- What kit will my child receive for All Stars?
- When will my child's kit arrive and where will it be sent to?
- Contact Us
- How do I go about cancelling my booking?
- If my child took part in All Stars Cricket, do I have to create another account for Dynamos?
- Will Dynamos Cricket change with age and stage i.e. will an 11-year-old play the same format as an 8-year-old?
- Can children with additional needs take part in All Stars and Dynamos Cricket?
- Can my child enrol in the club’s junior section as well as take part in Dynamos Cricket?
- What is countdown cricket?
- Is the All Stars or Dynamos session still going ahead on (day/date)?
- How do I register my child?
- Complaints Procedure
- My child has been selected to attend a MCB (Money Can’t Buy) experience, but I have not received a confirmation email. What should I do?
- What Happens If My Child Doesn’t Receive A Full Programme?
- What happens if it’s raining?
- What happens after the All Stars Cricket Programme and Dynamos Cricket Programme
- Will any photos be taken of my child during the All Stars or Dynamos sessions?
- Swapping centres
- What if my child cannot attend all the sessions?
- How can I get involved as a parent?
- Why have I only received one t-shirt when I have registered more than one child?
- How can I check what t-shirt I ordered?