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FAQs

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  • My child's t-shirt hasn't arrived - can they still take part?
  • Where is my child's t-shirt?
  • How do I sign up using a voucher code?
  • Why does the booking system say my email address/postcode is invalid?
  • Do you accept Government Childcare Vouchers?
  • Is there a waiting list for programmes?
  • Has my booking been successful?
  • Do you run taster sessions?
  • What kit will my child receive for All Stars?
  • When will my child's kit arrive and where will it be sent to?
  • Contact Us
  • How do I go about cancelling my booking?
  • If my child took part in All Stars Cricket, do I have to create another account for Dynamos?
  • Will Dynamos Cricket change with age and stage i.e. will an 11-year-old play the same format as an 8-year-old?
  • Can children with additional needs take part in All Stars and Dynamos Cricket?
  • Can my child enrol in the club’s junior section as well as take part in Dynamos Cricket?
  • What is countdown cricket? 
  • Is the All Stars or Dynamos session still going ahead on (day/date)?
  • How do I register my child?
  • Complaints Procedure
  • My child has been selected to attend a MCB (Money Can’t Buy) experience, but I have not received a confirmation email. What should I do?
  • What Happens If My Child Doesn’t Receive A Full Programme?
  • What happens if it’s raining?
  • What happens after the All Stars Cricket Programme and Dynamos Cricket Programme
  • Will any photos be taken of my child during the All Stars or Dynamos sessions?
  • Swapping centres
  • What if my child cannot attend all the sessions?
  • How can I get involved as a parent?
  • Why have I only received one t-shirt when I have registered more than one child?
  • How can I check what t-shirt I ordered?
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